Competitive analysis

Aloware alternatives: 8 solutions compared (2026)

This page brings together what a decision maker needs before making a call: who Aloware is, what each plan includes, the seat minimums that set the real entry price, what its users say, and the question behind the purchase: do you need a calling and texting contact center, or a dialer for the people who prospect?

Charles Baldet
Charles BaldetCEO & Co-Founder, Skipcall
Data checked on November 11, 2026

Key points

  • Aloware is a calling and texting platform for sales and support teams, built around CRM integrations, HubSpot first. It says it supports more than 10,000 sales teams.
  • Its three plans carry seat minimums: iPro + AI at $30 or $40 per user per month with 10 users, uPro + AI at $60 or $70 with 5 users, xPro + AI at $85 or $100 with 5 users. Two startup packages exist, at $199 for up to 3 users and $399 for up to 5.
  • The power dialer starts on uPro + AI and, by Aloware's own description, works through the list one call at a time. The real entry ticket for a dialing team is therefore five seats at $60, or $300 per month.
  • Calls made by agents are unlimited, call recording, transcriptions and summaries are on every plan, and the Salesforce integration is reserved for xPro + AI.
  • The real question is the scope: Aloware makes sense for a team of five or more that calls, texts and takes inbound calls from HubSpot. For one or a few prospectors, a single-seat dialer is the simpler purchase.

The 8 Aloware alternatives at a glance

Eight tools, two ways of dialing and two starting points: a platform or phone system that comes with its dialer, or a dialer that plugs into the CRM you already have. Telling them apart avoids comparing a contact center with a dialer.

Who sits where

Dialing mode, and where the pipeline lives

One number at a time

  • AlowareAloware
  • AircallAircall
  • JustCallJustCall
  • PhoneBurnerPhoneBurner

Several lines

  • CloudTalkCloudTalk
  • KixieKixie
  • TrellusTrellus
  • OrumOrum
SkipcallSkipcall, 4 lines on top of your CRM
One numberSeveral linesPlatform or phone system firstDialer firstSkipcallSkipcall, 4 lines, your CRM keptAlowareAlowareAircallAircallJustCallJustCallPhoneBurnerPhoneBurnerCloudTalkCloudTalkKixieKixieTrellusTrellusOrumOrum

The horizontal axis separates tools whose standard mode calls one number at a time, as Aloware's power dialer does, from those that open several lines at once. The vertical axis separates products you adopt as your platform or phone system from dialers that sit on top of the CRM you already use. Positions are editorial: they reflect what each vendor publishes, not a measurement.

The lower right quadrant is the one to look at if your pipeline already lives in a CRM and you want several lines. Skipcall sits there with Kixie, Trellus and Orum. Skipcall adds a business line for the people who do not prospect: colleagues who only need one line (management, admin, customer service) are equipped from $25 per month, on the same account.

Skipcall
SkipcallFranceOur solution

Business telephony · 4-line parallel dialer

Parallel dialing on four lines for the people who prospect, and a simple business line for everyone else, on the same account: business number, calls and voicemail, SMS, mobile and web apps, call sequences, contacts, call transcription and call summary. No phone menu, no call queues, no inbound routing. From $25 per license, with no minimum.

See pricing →
Aloware logo
AlowareUnited States4.1G2 · 828 reviews, as stated by Aloware

Calling and texting contact center · Power dialer, one call at a time, from uPro + AI

Built around HubSpot. Seat minimums of 5 or 10 users depending on the plan.

Kixie logo
KixieUnited States

Dialer and SMS for sales teams · Multi-line dialer, up to 4 lines

Works on top of your CRM. No price is published on its pricing page.

Comparison →
Trellus logo
TrellusUnited States

Dialer and in-call coaching · Parallel dialer, up to 5 lines

Published prices, $99.99 and $149.99 per seat per month, with no seat minimum.

Comparison →
Orum logo
OrumUnited States

Parallel dialer for SDR teams · Parallel dialer, price on quote

A minimum of 9 seats and no published price.

Comparison →
PhoneBurner logo
PhoneBurnerUnited States

Power dialer for sales teams · One number at a time

Published prices, from $140 per seat per month on annual billing.

Comparison →
JustCall logo
JustCallUnited States

Cloud phone and SMS · Power dialer from the Pro plan

$29, $49 and $89 per user per month on annual billing, with a 2-user minimum.

Comparison →
Aircall logo
AircallFrance and United States

Team phone system · Power dialer on the Professional plan only

$30 and $50 per license per month, with a 3-license minimum.

Comparison →
CloudTalk logo
CloudTalkEuropean Union

Cloud phone system · Power and parallel dialers as paid add-ons

Parallel dialer on 5 lines by default, up to 10 on request. Plans from about $28 per user per month.

Comparison →
Aloware logo

What is Aloware?

Aloware is a calling and texting platform for sales and support teams, built around its CRM integrations, HubSpot first. Its About page starts its story in 2018 with a call tracking tool for digital marketers, says it supports more than 10,000 sales teams, and its footer reads "Made in Los Angeles". The pages we read name neither founders nor funding. Its positioning is clear: inbound and outbound calls, SMS and AI agents in one contact center, sold by the team rather than by the seat.

2018

First product

A call tracking tool

10,000+

Sales teams claimed

Figure shown on its site

5

Seat minimum

On the first plan with the power dialer

7

Days of trial

No credit card required

What do Aloware users say?

Aloware shows a good score on G2, by its own account, and a low one on Trustpilot. The Trustpilot sample is small, so read it as a list of things to check, not as a verdict.

G2, as stated by Aloware828 reviews
4.1/ 5

This score is the one Aloware displays on its own power dialer page. G2 blocks automated reading, so we could not confirm it on G2 itself on November 11, 2026: treat it as a vendor statement.

Trustpilot17 reviews
2.8/ 5

Seventeen reviews, four of them in the last twelve months. The profile notes that the company has not invited customers recently and has not replied to negative reviews. A small sample, dominated by people with a grievance.

Distribution of the 17 Trustpilot reviews

Checked on November 11, 2026

5 ★23%
4 ★0%
3 ★6%
2 ★6%
1 ★65%

On Trustpilot, 65% of the 17 reviews give one star and 23% give five. The low scores describe billing and refund disputes, bugs, slow support and trouble with the HubSpot integration; the high ones praise named support agents. Seventeen reviews do not make a measurement, but they tell you what to ask about before you sign.

Billing and refund disputes

Several low reviews describe disagreements over billing, including one reviewer still waiting for a refund. Ask for the cancellation and refund terms in writing before you pay.

Bugs and usability

Some reviewers call the software buggy or complicated to use. A 7-day trial is short: test the exact workflow your reps will run, not the demo.

Support follow-up

Reviews mention issues left open for months, while others name support agents who answered quickly. The experience seems uneven.

The HubSpot integration

One reviewer judges the HubSpot integration harshly, although it is the heart of the product. Check during the trial what lands on the contact and on the deal.

Does Aloware have a dialer? What each plan includes

This is the point most comparison pages skip: Aloware's prices are per user, but each plan has a seat minimum, and the power dialer starts on the second plan.

Aloware

A calling and texting contact center

  • Every plan includes unlimited inbound and outbound agent calls, call recording, transcriptions and summaries, and free agent SMS to the US and Canada.
  • The power dialer starts on uPro + AI and dials one call at a time; the pricing table also lists "parallel calls" on every plan without defining them, so ask what the term covers.
  • HubSpot, Pipedrive, Zoho and GoHighLevel integrations are on every plan, Salesforce on xPro + AI only.
  • Local presence is a $300 per month add-on, AI voice agents start at $0.10 per minute, and automated calls and texts are billed by usage.

Skipcall

A dialer on top of your CRM

  • The power dialer and the 4-line parallel dialer are included from the Starter plan, from a single license, with 400 conversations, one number and 200 SMS, plus transcription and call summary.
  • Calls start in Skipcall, then the record is updated in HubSpot, Pipedrive, Salesforce or Attio.
  • Skipcall is built for outbound: it has no IVR, no call queues, no inbound routing and no AI voice agent.

How much does Aloware really cost?

Aloware publishes its prices and offers a 7-day trial without a credit card. What you actually pay depends on three things the headline price does not show: the seat minimum of each plan, the plan that includes the power dialer, and the usage billed for automations, toll-free numbers and AI voice agents.

With the power dialerAloware uPro + AI against Skipcall Starter
Aloware uPro + AISkipcall Starter
Price per user$60 per month (lower of the two prices shown)From $70 per month
Minimum seatsFiveOne
Entry ticket$300 per month for five seats$70 per month for one seat
DialingPower dialer, one call at a timePower dialer and parallel dialer, 4 lines
Calling allowanceUnlimited agent calls; no per-minute charge to US and Canada numbers400 conversations and 1 number included

The price per user is close. The entry ticket is not: five seats at $60 make $300 per month before you place a call, where one Skipcall license is enough. For a team of five or more that calls the United States all day, unlimited calls can make Aloware the cheaper of the two.

With Salesforce and full AI analyticsAloware xPro + AI against Skipcall Starter
Aloware xPro + AISkipcall Starter
Price per user$85 per month (lower of the two prices shown)From $70 per month
Minimum seatsFiveOne
SalesforceOn this plan only, requires Salesforce API accessNative integration on every plan with a dialer
Transcripts and summariesIncluded on every plan; unlimited voice analytics minutes on xProIncluded
NumbersLocal and toll-free numbers at $4 per month each on xPro1 number included per license

A clarification on the first two rows: Aloware shows two prices per plan without labeling them. We use the lower one, which the site recorded as the annual price in October 2026. The higher prices are $70 for uPro and $100 for xPro.

Simulator

What does it cost for your team?

Aloware plan

Aloware

·

Conversations per year: ·

Cost per conversation: ·

Skipcall

·

Conversations per year: ·

Cost per conversation: ·

The full picture of prospecting tools, beyond the voice channel alone, is in our comparison of B2B sales prospecting software. This page is about the decision to switch, not about choosing between two product sheets.

Seat minimums are the crux here: see the power dialers you can buy for a single seat, then the best power dialers compared plan by plan.

Skipcall

Your telephony solution live in 5 minutes.

The tool that lifts your team's performance. One license is enough, and your data stays hosted in the European Union.

Power dialerParallel dialer 4 linesAnswering machine detectionContactsCall sequencesCRM integrationSMS messagingTask managementDashboardData enrichmentWorkspaceOpen APIAI transcriptionCall summary
Try Skipcall →

No commitment · Account active immediately

A calling and texting contact center, or a dialer for your prospectors?

Aloware does more than dial: inbound calls, SMS automation, AI voice agents. That is a good reason to choose it if you need those, and a lot to pay for and configure if your reps only prospect. Here are the four situations to tell apart, and the trap in each of them.

1You are fewer than fiveBuy for the people who actually call
  • Count the seats you need today, not the ones you hope to fill
  • Compare the startup package, with its capped minutes and texts, against a per-seat dialer
  • Check that the tool can be bought for one seat and grown one seat at a time

The trap. Paying for five seats to equip two prospectors. Three empty seats at $60 cost $2,160 a year.

2Your team calls, texts and answersDecide whether one tool should do all three
  • List inbound needs: menu, queues, routing, business hours
  • List texting needs: one-to-one replies, or automated campaigns that need registration
  • If both lists are long, a contact center is the right family

The trap. Choosing an outbound dialer and discovering afterwards that nobody answers the main line. Skipcall does not route inbound calls.

3You need more conversations per hourMatch the dialing mode to your list
  • A one-to-one power dialer connects every answered call to you, at the pace of your pickup rate
  • A parallel dialer opens several lines for one rep, four in Skipcall, and cancels the others at the first pickup
  • Ask every vendor what its dialing terms mean, and how many numbers are called at once

The trap. Reading a feature name as a promise. Aloware lists parallel calls on every plan and describes its power dialer as one call at a time: ask which is which.

4You are thinking of leaving AlowareCount what the next tool will not do
  • List your HubSpot workflows, SMS automations and AI agents in use
  • Get cancellation and refund terms in writing
  • Plan new numbers and, if you text, a new registration

The trap. Leaving over the price per seat and losing the SMS automations your pipeline depends on.

Before you sign

5 questions to settle before you buy a contact center

They hold whatever the tool. Answer them in writing before the first demo: the answers decide whether you are buying for five seats or for one.

  1. 01How many people will really place calls every day? That number, not the headcount, is your seat count
  2. 02Do you need inbound calls handled by the same tool, with a menu and queues?
  3. 03Do you text prospects at scale, which requires registration, or one at a time?
  4. 04What is the total per month once the seat minimum, numbers, local presence and automation usage are added?
  5. 05What are the cancellation and refund terms, in writing?

What to check before switching

01
Your billing terms

Aloware offers monthly and annual billing; its pricing page does not state contract length or cancellation terms. Ask for them in writing, with the refund policy, before you sign or before you leave.

02
Your SMS registration

Texting US numbers requires A2P 10DLC registration, which Aloware can manage for a one-time fee of $500. That registration is tied to the provider: plan it again with the next tool if you text.

03
Your HubSpot workflows

If Aloware triggers calls or texts from HubSpot workflows, list them. A dialer that only updates records will not replay those automations: decide which ones you still need.

04
Your phone numbers

Ask Aloware in writing whether your local and toll-free numbers can be ported out. Skipcall will soon let you port your existing numbers: until then, you would start with new numbers, which means warming them up.

What do you actually need?

Three situations, three families of tool. Most bad choices come from comparing a contact center, a phone system and a dialer as if they were the same product.

What is the job to be done?
Outbound calls on top of your CRMDialer that updates your CRMSkipcall · Kixie · Trellus · Orum
Calls, SMS and AI agents for a teamContact centerAloware
Inbound calls and support firstTeam phone systemAircall · JustCall · CloudTalk

Aloware belongs to the second family. Buying it for one or two prospectors means paying for five seats and for inbound and SMS features they will not use.

Should you stay with Aloware or switch?

Aloware is still the right choice if

  • you are five or more, and you call, text and take inbound calls from HubSpot
  • your reps call the United States and Canada all day and unlimited calls matter
  • you want SMS automation or AI voice agents in the same tool

An alternative makes sense if

  • you are fewer than five, or only some of the team prospects
  • you want several lines at once rather than one call at a time
  • your CRM is Salesforce and you do not want the top plan to connect it
  • your prospects are outside the United States and Canada

Sources

Public data checked on November 11, 2026.

Prices and scores change. The figures above reflect the state of the public sources on the date shown. Aloware is a trademark of the company that publishes it, cited here for the purposes of objective comparison.

Key difference

One plan per person, not one licence for the whole team

In a team of ten, needs are not the same. An SDR placing hundreds of calls a day, an account executive placing a handful and a head of sales who mainly needs a business line have no business being on the same plan. The usual market model still has all ten taking the same licence.

Everyone on their own plan, on one account

An SDR on the Expert plan, an account executive on Starter, a founder on the Business VoIP line. The plan follows the person's usage rather than the team average, and it changes without changing account: the number, the call history and the contacts stay.

Everything in one interface

Many parallel diallers plug into a telephony provider you contract separately: two tools, two invoices, two support desks. Here the line, the dialler, the contacts and the sequences sit in the same tool.

From one licence, with no tier imposed

No minimum of three, six or nine licences to reach the right offering. One invoice for the company, itemised user by user.

Multi-plan in detail.

A calendar full of meetings starts with a call.

No commitment · Number live in 2 minutes

Frequently asked questions

What is the best Aloware alternative in 2026?+

It depends on what you use Aloware for. For a HubSpot-centered contact center with inbound calls and SMS, the alternatives are team phone systems such as Aircall, JustCall or CloudTalk. If you mostly want outbound dialing, look at dialers that sit on top of your CRM: Skipcall (power dialer and 4-line parallel dialer from a single license at $70 per month), Trellus, Kixie or Orum.

How much does Aloware cost?+

On November 11, 2026, its pricing page shows two prices per user per month for each plan, without labeling them: iPro + AI $30 or $40 (10-user minimum), uPro + AI $60 or $70 (5-user minimum), xPro + AI $85 or $100 (5-user minimum). Startup packages cost $199 per month for up to 3 users and $399 for up to 5. Local numbers cost $4 to $6 per month, Local Presence $300 per month, AI voice agents from $0.10 per minute, and automated calls and texts are billed by usage.

Does Aloware have a parallel dialer?+

Its power dialer page describes one-to-one dialing: the dialer works through the list one call at a time, and Aloware contrasts that with tools that call several numbers at once. Its pricing table also lists "parallel calls" on every plan, without defining the term. Ask Aloware what it covers before you rely on it.

Does Aloware require a minimum number of seats?+

Yes. iPro + AI requires 10 users, uPro + AI and xPro + AI require 5. The two startup packages, for up to 3 and up to 5 users, are the way in for smaller teams, with capped minutes and texts.

Which CRMs does Aloware integrate with?+

HubSpot, Pipedrive, Zoho and GoHighLevel on every plan, with HubSpot workflows from uPro + AI. Salesforce is available on xPro + AI only and requires Salesforce API access.

Can I use Aloware to call France and Europe?+

The pages we read name the United States and Canada: manual agent calls to those numbers carry no per-minute charge. They do not list other supported countries. If you call Europe, ask Aloware for its coverage and rates in writing.

Does Skipcall replace Aloware?+

Only for outbound dialing. Skipcall has a power dialer and a 4-line parallel dialer, SMS, transcription and native sync with HubSpot, Pipedrive, Salesforce and Attio. It has no IVR, no call queues, no inbound routing and no AI voice agent: if your team needs those, Aloware or a team phone system fits better.

Why is Aloware rated 4.1 on G2 and 2.8 on Trustpilot?+

The G2 score is the one Aloware displays, over 828 reviews; the Trustpilot score rests on 17 reviews, 65% of them one star. Small Trustpilot profiles attract mostly unhappy customers. Read the themes, billing disputes and support follow-up, as questions to ask, not as a measurement.

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