The most complete parallel dialer on the market

A parallel dialer is a dialer that calls several numbers at once for the same rep. As soon as a person picks up, the conversation is handed to them and the other lines are dropped. Combined with voicemail screening, it removes most of the dead time in a prospecting session: unanswered rings, answerphones, invalid numbers.

Up to four lines at once. Some dialers on the market advertise more, up to ten: beyond a certain point the difficulty is no longer opening lines, it is never keeping the person who picked up waiting. Four lines for one available rep are enough to fill an hour with conversation.

A predictive dialer places more calls than it has available reps, anticipating answers statistically. When the forecast is wrong, the prospect picks up and nobody answers them: that is the abandoned call. A parallel dialer only places calls for a rep who is already free, so it cannot produce that outcome. For B2B prospecting in the UK, that is the decisive difference.

150 to 200 calls an hour and a connect rate of around 8%, against 2 to 3% with sequential dialling. Those orders of magnitude assume a decent list of numbers: a poor file drags the output down whatever the tool.

AI analyses the start of the call to tell a human answer apart from a voicemail greeting, an automated switchboard or an invalid number, with a stated 95% accuracy. When it is not a human, the line is released without your rep having heard a thing.

No. The connection is instant: the engine that switches the call to your rep is built in-house, and in any case the call is only placed for a rep who is already available. That silence on answer, typical of predictive dialers and of tools that rely on a third-party carrier component, is exactly what this design removes.

B2B prospecting remains possible, subject to the rules on handling personal data: a documented lawful basis, people informed, the right to object respected, and notice given before recording. Under PECR you must not make live marketing calls to individuals registered with the Telephone Preference Service or who have told you they object, and business subscribers can register with the CTPS; the ICO enforces both. A parallel dialer produces no call without someone on the line, unlike a predictive dialer, which removes the objection most often raised against automated dialling.

No. Skipcall runs in the browser with a headset, with no software to install and no hardware to plan for.

The application and customer data are hosted in the European Union by Scaleway, a French cloud provider: processing falls under the GDPR and European law. Only the skipcall.io marketing website is hosted by Cloudflare, in the United States, and stores no customer data. The list of our sub-processors and the safeguards governing transfers are published at skipcall.io/en/subprocessors.